Changes to council services over the festive period
Check our website for the most up-to-date information about opening times over the Christmas period. Christmas Opening Times | Epsom & Ewell Borough Council
The Town Hall
- 25 December – closed for the bank holiday
- 26 December - closed for the bank holiday
- 27 December – closed
- 28 December – open between 9am – 3pm
- 29 December - open between 9am – 3pm
- 1 January - closed for the bank holiday
Phone calls received outside of opening hours will automatically be redirected to our out-of-hours service.
Waste and refuse services
- During the Christmas and New Year’s weeks, collections must accommodate the public holidays, and at a time when bins are much fuller than usual. So, some services may not be available as usual, and your normal collection day may change.
- All planned changes can be found here: Christmas and New Year collections
- Christmas week: there will be no refuse collections during Christmas week. Please leave out food and recycling (including glass recycling) only. During Christmas week, collection days may change. Please check the Epsom & Ewell Borough Council website for recycling and food bin collection days during Christmas week.
- New Year’s week: Normal refuse collections start again in New Year's week. However, collection days may change. Please check the Epsom & Ewell Borough Council website for collection days during New Year’s week.
- Before Christmas, Epsom & Ewell Borough Council will place a label on resident’s bin handles with collection details for the festive period. If you are an Epsom & Ewell resident, please do look out for this reminder about how services will be changing in your road over Christmas and New Year’s weeks.
Christmas tree recycling
In January, Epsom & Ewell Borough Council offer free real Christmas tree recycling for all residents. This is a fortnightly service - check your Christmas bin label for details of when real Christmas tree collections happen in your road.
Community & Wellbeing Services
Community and Wellbeing Centre, including the Dementia Hub
- Monday 25 December (Christmas Day) – closed for the bank holiday
- Tuesday 26 December (Boxing Day) – closed for the bank holiday
- Wednesday 27 December – closed
- Thursday 28 December – open as normal
- Friday 29 December – open as normal
- Monday 1 January (Bank Holiday) – closed for the bank holiday
- Normal operating hours from Tuesday 2 January
Meals at home & shopping service
- Monday 25 December (Boxing Day) – closed for the bank holiday*
- Tuesday 26 December (Bank Holiday) – closed for the bank holiday*
- Wednesday 27 December – closed*
- Thursday 28 December – open as normal
- Friday 29 December - open as normal
- Monday 1 January (Bank Holiday) – closed for the bank holiday*
- Normal operating hours from Tuesday 2 January
* We will provide frozen meals and shopping to be delivered the week before, if required.
Telecare/ community alarm
- Monday 25 December (Boxing Day) – closed for the bank holiday*
- Tuesday 26 December (Bank Holiday) – closed for the bank holiday*
- Wednesday 27 December – closed*
- Thursday 28 December – we will be operating a reduced service*
- Friday 29 December – we will be operating a reduced service*
- Monday 1 January (Bank Holiday) – closed for the bank holiday*
- Normal operating hours from Tuesday 2 January
* The usual out-of-hours monitoring/equipment fault service is available.
Transport from home
- Monday 25 December (Boxing Day) – closed for the bank holiday
- Tuesday 26 December (Bank Holiday) – closed for the bank holiday
- Wednesday 27 December – closed
- Thursday 28 December – we will operate a reduced service
- Friday 29 December – we will operate a reduced service
- Monday 1 January (Bank Holiday) – closed for the bank holiday
- Normal operating hours from Tuesday 2 January
The Harrier Centre
- Sunday 24 December - closed
- Monday 25 December - closed
- Tuesday 26 December - closed
- Wednesday 27 December - closed
- Thursday 28 December - open as normal
- Sunday 31 December - closed
- Monday 1 January - closed
- Tuesday 2 January - open as normal
