Changes to council services over the festive period

Check our website for the most up-to-date information about opening times over the Christmas period. Christmas Opening Times | Epsom & Ewell Borough Council

The Town Hall

• 25 December – closed for the bank holiday
• 26 December - closed for the bank holiday
• 27 December – closed
• 28 December – open between 9am – 3pm
• 29 December - open between 9am – 3pm
• 1 January - closed for the bank holiday

Phone calls received outside of opening hours will automatically be redirected to our out-of-hours service.

Waste and refuse services

• During the Christmas and New Year’s weeks, collections must accommodate the public holidays, and at a time when bins are much fuller than usual. So, some services may not be available as usual, and your normal collection day may change.
• All planned changes can be found here: Christmas and New Year collections
• Christmas week: there will be no refuse collections during Christmas week. Please leave out food and recycling (including glass recycling) only. During Christmas week, collection days may change. Please check the Epsom & Ewell Borough Council website for recycling and food bin collection days during Christmas week.
• New Year’s week: Normal refuse collections start again in New Year's week. However, collection days may change. Please check the Epsom & Ewell Borough Council website for collection days during New Year’s week.
• Before Christmas, Epsom & Ewell Borough Council will place a label on resident’s bin handles with collection details for the festive period. If you are an Epsom & Ewell resident, please do look out for this reminder about how services will be changing in your road over Christmas and New Year’s weeks.

Christmas tree recycling

In January, Epsom & Ewell Borough Council offer free real Christmas tree recycling for all residents. This is a fortnightly service - check your Christmas bin label for details of when real Christmas tree collections happen in your road.

Community & Wellbeing Services

Community and Wellbeing Centre, including the Dementia Hub

• Monday 25 December (Christmas Day) – closed for the bank holiday
• Tuesday 26 December (Boxing Day) – closed for the bank holiday
• Wednesday 27 December – closed
• Thursday 28 December – open as normal
• Friday 29 December – open as normal
• Monday 1 January (Bank Holiday) – closed for the bank holiday
• Normal operating hours from Tuesday 2 January

Meals at home & shopping service

• Monday 25 December (Boxing Day) – closed for the bank holiday*
• Tuesday 26 December (Bank Holiday) – closed for the bank holiday*
• Wednesday 27 December – closed*
• Thursday 28 December – open as normal
• Friday 29 December - open as normal
• Monday 1 January (Bank Holiday) – closed for the bank holiday*
• Normal operating hours from Tuesday 2 January

* We will provide frozen meals and shopping to be delivered the week before, if required.

Telecare/ community alarm

• Monday 25 December (Boxing Day) – closed for the bank holiday*
• Tuesday 26 December (Bank Holiday) – closed for the bank holiday*
• Wednesday 27 December – closed*
• Thursday 28 December – we will be operating a reduced service*
• Friday 29 December – we will be operating a reduced service*
• Monday 1 January (Bank Holiday) – closed for the bank holiday*
• Normal operating hours from Tuesday 2 January

* The usual out-of-hours monitoring/equipment fault service is available.

Transport from home

• Monday 25 December (Boxing Day) – closed for the bank holiday
• Tuesday 26 December (Bank Holiday) – closed for the bank holiday
• Wednesday 27 December – closed
• Thursday 28 December – we will operate a reduced service
• Friday 29 December – we will operate a reduced service
• Monday 1 January (Bank Holiday) – closed for the bank holiday
• Normal operating hours from Tuesday 2 January

The Harrier Centre

• Sunday 24 December - closed
• Monday 25 December - closed
• Tuesday 26 December - closed
• Wednesday 27 December - closed 
• Thursday 28 December - open as normal
• Sunday 31 December - closed 
• Monday 1 January - closed 
• Tuesday 2 January - open as normal