Borough Insight

RTS electricity meter switch off on 30 June affecting electricity & hot water - are you affected?

From 30 June the Radio Teleswitch Service (RTS) is switching off. This could affect your electricity and hot water supply.

There are over 13,500 Radio Teleswitch Service (RTS) electricity meters being used in Surrey.

RTS uses a radio signal to tell some older electricity meters when to switch between peak and off-peak rates. This service is being switched off due to the equipment having reached the end of its operational life. This shutdown will affect energy consumers that have an RTS electricity meter in their home or business.

If you have an RTS electricity meter you will need to have it replaced. 

Visit the OFGEM website to find out what an RTS meter is, if you’re affected, and what action you need to take - Replacing your Radio Teleswitch electricity meter | Ofgem

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