Borough Insight

It's that time of year

Every year, local Councils are required by law to make an annual canvass of all households in their borough to check if there have been any changes to who is eligible to be registered.

The way the canvass is held has changed and The Representation of the People (Annual Canvass)(Amendment) Regulations 2019 now gives different options for contacting residents including by email and telephone instead of just sending out canvass forms by post.  

Image: The annual canvass is underwayHow does the new canvass work?

Step 1:  Data matching

The Electoral Register is sent securely to the Department of Work and Pensions (DWP) to check names and addresses from the register against National Insurance details and have each property allocated to one of 3 routes of communication.

  • If all the registered people at a property that match with DWP records, the property will go to Route 1 canvass.
  • If there are any people at a property that don't match, the property will go to Route 2 canvass.
  • Properties that have a duty manager - eg community or nursing homes - will go to Route 3 canvass.

Step 2: Routes of communication

Route 1 – this means that your property has been fully matched and we will send you confirmation of who is registered.

  • By email if we have an email address for you or others in your household. If you receive an email you must respond to confirm the details are correct. If more than one person in your household receives the email only one needs to reply and information will be included in the email about how to do this.
  • If we don't have an email address for you, or we don't receive a response from our email, we will send a letter to your property instead. If the elector details on the form are correct, you don't need to do anything, or;
  • If the information is not correct, you can add, correct or remove someone from your property, the letter will contain a website address and security codes which you can use to log in and make the changes.

Route 2 – This means that for whatever reason the DWP has allocated your property as being unmatched. We need to check with you that we have everyone at your property that is eligible, registered properly.

  • We will post a form to the property. The form will have elector details printed on it if there are registered electors at your property or if no-one is currently registered then it will be a blank form
  • We need a response to this form even if there are no changes to report and information will be provided about how you can do this either on-line, phone or by post.
  • If we do not receive a response, we will make other attempts to get a response from you. This may be via reminder forms, calling you or a visit to your property so please respond as soon as you receive the information from us.

Route 3 – These properties are Care Homes, student dwellings and Houses of Multiple Occupation. We will be contacting each on an individual basis depending on the type.

  • We will supply information regarding the registered electors either by post, email or by phone.
  • A response will be required to confirm that we have the correct people registered or if there is no-one eligible to register.

Will returning the form register me to vote?

No, adding your name to your canvass response will not register you to vote. Voter registration is a separate process and once you have told us you need to register we will send information to each unregistered person at your property giving information on how to do this. You do not need to wait for this information, you can register via the national voter registration website

You can help us save money and resources by responding to the canvass forms and or by registering online as soon as possible.

There is information regarding electoral matters on our website



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