Borough Insight

Helping others

We are very aware of the increased need to support vulnerable people across our communities, and the enormous response from people wanting to help in any way they can.

With many people self-isolating or reducing social contact, particularly those who are over 70, it can be a challenge for them to get to their local supermarkets or even have a conversation with someone outside of their home.

Reach out to family, friends and neighbours

Check in regularly on friends and family.

If you know someone who is self-isolating, contact them via phone and text and check that they are ok. By its very nature, self-isolation is a solitary experience and their wellbeing will likely be improved by talking to someone. They may also need assistance in obtaining groceries or medication.

Please be mindful with your comments and actions, so as not to cause undue concern or anxiety.

Public Health England has advised people who are self-isolating to do what they can to avoid visitors to their home and any deliveries of groceries, medications or other shopping to be left at the door so please ensure that when you are providing support this advice is followed.

For those who have been diagnosed with Covid-19, it’s likely to be an anxious time. Due to patient confidentiality, their details will not be publicly confirmed, so please do what you can to respect and protect their privacy, and do not speculate on social media.

If the person you know agrees they need additional help, please contact the community helpline which will direct you to the relevant services
Community Helpline number: 0300 200 1008 (Monday to Friday, 9am to 5pm)


Epsom and Ewell is renowned for its generosity and its incredible community groups. The role of volunteers at this time is invaluable.

We are working with our trusted partner, Central Surrey Voluntary Action (CSVA) who are registering a pool of potential volunteers who may be able to assist voluntary organisations across Epsom and Ewell during the current pandemic.

Please see - 

Telephone 01372 722911



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