Borough Insight

Broadband news

The broadband Universal Service Obligation means that from Friday 20 March, residents and businesses have a legal right to request broadband speeds of at least 10 Mbps (megabits-per-second) or more.

Individual homes and businesses can contact BT and find out if they are eligible. Visit the Ofcom website for more information


In a separate initiative groups of two or more residential properties or small/medium businesses (SMEs) could be entitled to vouchers to upgrade their broadband if they are only able to access download speeds of less than 100 Mbps on not gigable-capable infrastructure.

Connections to single properties aren’t eligible, and there may be costs for property owners. However, as the vouchers are worth £1,500 per residence and £3,500 per SME, the more properties involved will help reduce the cost.

Residents and businesses benefitting from these vouchers are required to take up a service delivered on gigabit-capable infrastructure with a minimum of 30 Mbps download speed or at least double their current speed.

Anyone interested in this scheme should work with neighbours and other homes and businesses in their area who are interested in improving broadband speeds. Then visit the rural gigabit voucher scheme website to find suppliers who work in the area – they will be able to advise on eligibility


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