Borough Insight

Stay well this winter

We’re in the middle of the NHS early winter campaign, Help Us, Help You.

The campaign aims to help you take action to stay well and healthy during the cold weather and this phase consists of three approaches promoting the flu vaccination, pharmacy advice and NHS 111.

Flu vaccination

Getting the flu vaccination is a great way of protecting yourself from flu this winter, especially for those who are at a greater risk of developing potentially serious complications from flu. It's also the most effective way of reducing the spread of the virus with those we come into contact with, helping ensure Surrey residents stay fit and well this winter.

The flu vaccination is available every year on the NHS to help us all against the risk of flu and its complications, and for many Surrey residents, it is completely free if you fall into one of the 'at risk' groups:flu

  • Adults 65 and over
  • Pregnant women
  • Children and adults with an underlying health condition (such as long-term heart, respiratory disease or sever asthma, see a full list on the NHS website)
  • Children aged 2 and 3
  • Those with a learning disability and their carers
  • Those living in a residential or nursing home
  • The main carer of an older person or disabled person

The best time to have a flu vaccine is in the autumn, from the beginning of October to the end of November, but don't worry if you have missed it, as you can have the vaccine later in winter.

Pharmacy advice

Get help early, if you are feeling unwell, don't wait, go to your nearest pharmacy.Pharmacy

Help us help you by speaking with your local pharmacy team about minor health concerns before they get worse. They can help with clinical advice for all sorts of illnesses right there and then, and if your symptoms suggest it's something more serious, they have the right training to ensure you get the help you need. It may also save you lots of time by receiving advice and treatment there and then, without the need to go to your GP or A&E.

Pharmacists are qualified healthcare professionals with the clinical know-how to give you the help you need. They can assess your minor illness and recommend the right treatment, whether it's over the counter medicines, a few days rest or a bit of reassurance.

NHS 111

NHS 111 is there for when you need medical help fast but it is not a life threatening emergency.

Think you need medical help right now? Go straight to NHS 111,
which is available on the phone and online. NHS 111 online is
conveniently accessed 24 hours a day, 7 days a week
- 111

You will be asked questions about your symptoms on the website or by speaking to a trained adviser on the phone. Depending on the situation, you will then:  

  • Find out what local services can help you
  • Be connected to a nurse, emergency dentist, pharmacist or GP
  • Get a face to face appointment if you need one
  • Be told how to get any medicine you may need
  • Get self-care advice


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