Borough Insight

This Issue

In this issue...

It’s the most wonderful time of the year (!), and at last we can talk about Christmas. We’ve included the festive events coming up that we’ve been made aware of in the ‘what’s on’ section.

‘Christmas is for children, at least that's what they say, it's time of wide-eyed wonder, a magic holiday’ or so the poem would have it. However, there’s a darker side as well. In the news section we look at two disturbing issues that are currently being highlighted by Surrey Police and by Surrey Safeguarding; child neglect and child exploitation.

As the ‘new normal’ becomes, well, normal, we look at the latest Covid advice. There’s also a roundup of the winter health guidance and, as it’s the season of (over) indulgence, there’s a item on the DrinkCoach Alcohol Test on the Healthy Surrey website.

Have a great festive season and eBorough Insight will be back in the New Year (we’ve almost made it through 2021, something else to celebrate)!

Stay safe.


Blooming spring

Last month we reported that to launch the 2022 borough-wide application for South and South East in Bloom, the council would be giving away spring bulbs to the community.

You responded in droves to plant up your road signs and other agreed spaces in the community.

Thank you to everyone who took part and sent us images of their planting efforts (see a selection below).

As we develop our plans for South and South East in Bloom, we would love to hear from you if you are part of any local horticulture groups. If you would like to get involved with any of our Friends of Parks groups please also get in touch and we will be happy to make the introductions. you can get in touch via the email

Image: Bulb giverway

Image: residents planting bulbs #1

Image: residents planting bulbs #2

Image: residents planting bulbs #3

Free parking is back!

To support local retailers, parking in all shopper’s car parks operated by this council will be free on the three Sundays before Christmas.

Image: Raindeer and sledge \'parked\'We will also be providing free parking in Ewell’s three council car parks on 3 December from 4pm to support the community event, Ewell Yule.

As more people than usual are expected to be travelling to visit loved ones (and others) this year, and they may not have access to residents parking zones, council public car parks will offer free parking on Christmas Day.

Car Parks


  • Ashley Centre
  • Depot Road
  • Hope Lodge
  • Town Hall
  • Upper High Street


  • Bourne Hall
  • Dorset House
  • Ewell High Street.

For more information on our car parks please see our website: 

Business Awards

The Epsom & Ewell Business Awards celebrate business excellence in our local community.

The awards, instigated by Chris Grayling MP, are a non profit making, non political, community initiative and are now in their tenth year.

The Awards finals were held last week and hosted by the Epsom Playhouse. Winners were announced for each of the ten categories.

Image: Winner of the Best Young Entrepreneur award, Janier Pereira, shares some moves with the MayorThis council once again sponsored the Best Young Entrepreneur award.

The award recognises someone who is under 30 years old and shows real initiative. The winner will have made a dramatic impact on their business or in the community.

The shortlist for the award were:

  • Natalie Robertson – Bon Bon Bon
  • Danielle Webber – Picky Bits
  • Janier Pereira – Somos Caribe Academy

We are delighted to report that the winner of the Best Young Entrepreneur 2021 is.... Janier Pereira.

Janier Pereira is a Cuban professional dancer who came into the UK in 2020 and opened his own dance academy -  Somos Caribe Academy - to share all his knowledge and experience.

Congratulations Janier!

Image: Winner of the Best Young Entrepreneur award, Janier Pereira, shares some moves with the Mayor

Council services over Christmas

Image: a border of different snowmenThe majority of our services will operate as normal over the festive period but there are some changes, to take into account Bank Holidays and to ensure we provide best value for the taxpayer.

You can contact us via our website and via our social media channels (Facebook, Twitter and Instagram) - these are monitored during normal Town Hall opening hours.

In emergencies, we can be contacted on 01372 732000 - this service operates 24 hours a day, 7 days a week.

Ashley Road Cemetery

  • The cemetery will be open as normal 9am – 4.30pm every day for visitors over the Christmas/New Year period.

Bourne Hall

  • Saturday 25 December (Christmas Day) – closed
  • Sunday 26 December (Boxing Day) - closed
  • Monday 27 December (Bank Holiday) - closed
  • Tuesday 28 December (Bank Holiday) – closed
  • Wednesday 29 December - open 9am – 5pm
  • Thursday 30 December - open 9am – 5pm
  • Friday 31 December - open 9am – 5pm
  • Saturday 1 January – closed
  • Sunday 2 January – closed
  • Monday 3 January – (Bank Holiday)
  • Normal operating hours from Tuesday 4 January

Please note, the Coffee Shop at Bourne Hall will be closed over the Christmas period.

Car parks
Hook Road car park

  • Saturday 25 December (Christmas Day) – closed
  • Sunday 26 December (Boxing Day) - closed
  • Monday 27 December (Bank Holiday) - closed
  • Tuesday 28 December (Bank Holiday) – closed
  • Wednesday 29 December - open 6am – 11pm
  • Thursday 30 December - open 6am – 11pm
  • Friday 31 December - open 6am – 11pm
  • Saturday 1 January – closed
  • Sunday 2 January – closed
  • Monday 3 January (Bank Holiday) – closed
  • Normal operating hours from Tuesday 4 January

All other car parks will remain open during the festive period.

On Christmas Day parking in all borough council car parks will be free of charge (except Hook Road which will be closed). Please park responsibly in any on-street locations.

Community and Wellbeing Centre (lunch club and services for the elderly)

  • Friday 24 December (Christmas Eve) – closes at 12.30pm
  • Saturday 25 December (Christmas Day) – closed
  • Sunday 26 December (Boxing Day) - closed
  • Monday 27 December (Bank Holiday) - closed
  • Tuesday 28 December (Bank Holiday) – closed
  • Wednesday 29 December - open as normalImage: a border of different snowmen
  • Thursday 30 December - open as normal
  • Friday 31 December - closes at 12.30
  • Saturday 1 January – closed
  • Sunday 2 January – closed
  • Monday 3 January (Bank Holiday) – closed
  • Normal operating hours from Tuesday 4 January

Meals at home

  • Friday 24 December (Christmas Eve) – service as normal
  • Saturday 25 December (Christmas Day) – closed
  • Sunday 26 December (Boxing Day) - closed
  • Monday 27 December (Bank Holiday) - no service
  • Tuesday 28 December (Bank Holiday) – no service
  • Wednesday 29 December – normal service
  • Thursday 30 December - normal service
  • Friday 31 December - normal service
  • Saturday 1 January – closed
  • Sunday 2 January – closed
  • Monday 3 January (Bank Holiday) - no service
  • Normal operating hours from Tuesday 4 January

Note: Frozen meals can be provided in advance for when hot meal deliveries do not take place - these need to be booked in advance.

Nature reserves

Local nature reserves operate normal opening hours across the festive period. 


Parks are open as normal across the festive period.

Rubbish and Recycling collections

Changes to the normal collection times over the Christmas and New Year period are highlighted elsewhere in this e-newsletter.

Shopping service

Last Deliveries Thurday 23 December and Thurday 30 December.

Normal service from Tuesday 4 January

Telecare/Community Alarm

Monitoring Centre operates 24 hours a day, 7 days a week, all year.

Administration, enquiries and repair service:

  • Saturday 25 December (Christmas Day) - closed
  • Saturday 25 December (Christmas Day) - closed
  • Sunday 26 December (Boxing Day) - closed
  • Monday 27 December (Bank Holiday) - closed
  • Tuesday 28 December (Bank Holiday) - closed
  • Wednesday 29 December - open as normal
  • Thursday 30 December - open as normal
  • Friday 31 December - open as normal
  • Saturday 1 January - closed
  • Sunday 2 January - closed
  • Monday 3 January (Bank Holiday) - closed
  • Normal operating hours from Tuesday 4 January

Town Hall

  • Friday 24 December(Christmas Eve) - Town Hall closes at 3pm
  • Saturday 25 December (Christmas Day) - closed
  • Sunday 26 December (Boxing Day) - closed
  • Monday 27 December (Bank Holiday) - closed
  • Tuesday 28 December (Bank Holiday) - closed
  • Wednesday 29 December - closed
  • Thursday 30 December - closed
  • Friday 31 December - closed
  • Saturday 1 January - closed
  • Sunday 2 January - closed
  • Monday 3 January (Bank Holiday) - closed
  • Normal operating hours from Tuesday 4 January

Transport from home

  • Friday 24 December (Christmas Eve) - last pick up 12.30pm
  • Saturday 25 December (Christmas Day) - closed
  • Sunday 26 December (Boxing Day) - closed
  • Monday 27 December (Bank Holiday) - no service
  • Tuesday 28 December (Bank Holiday) - no service
  • Wednesday 29 December - normal service
  • Thursday 30 December - normal service
  • Friday 31 December - last pick up  12.30pm
  • Saturday 1 January – closed
  • Sunday 2 January – closed
  • Monday 3 January (Bank Holiday) - no service
  • Normal operating hours from Tuesday 4 January

    Christmas waste and recycling service

    Some collections are different over Christmas and New Year - see below for details of any collection days changes.

    Normal collections until Christmas EveImage: a dustcart with santa collecting recycling

    All collections are as normal up to, and including, Christmas Eve, Friday 24 December. Thereafter, the following apply.

    No garden waste collections for two weeks

    As usual, our garden waste recycling service is suspended for the festive period. This year the service will not operate from 27 December. Normal, fortnightly garden waste collection schedules re-start on Monday 10 January.

    Collections during week commencing Monday 27 December

    There will be no refuse collections during week commencing Monday 27 December.

    Normal collection day

    Actual collection day

    Monday 27 December

    Wednesday 29 December
    Recycling collections only

    Tuesday 28 December

    Wednesday 29 December
    Recycling collections only

    Wednesday 29 December

    Thursday 30 December
    Recycling collections only

    Thursday 30 December

    Normal collection day
    Recycling collections only

    Friday 31 December

    Normal collection day
    Recycling collections only

    Collections during week commencing Monday 3 January

    Normal collection days all week, with all collections operating except garden waste recycling.    

    Collections from week commencing Monday 10 January

    We return to full, collection schedules including normal, fortnightly garden waste recycling schedules on Monday 10 January.

    To stay up to date with waste and recycling collections, including info on our free real Christmas tree recycling service for all borough residents in January see: 

    A present list for the planet

    Image: Santa dressed in green using sustainable transportAs well as wishing us all a merry old time, Green Santa has a Christmas wish too - please give a gift to the planet as well as your family and friends.

    That means avoiding cards with batteries and glitter and steering clear of wrapping paper with a foil or plastic lining.

    To stay in Green Santa’s good books this year, you can:

    1. Recycle all your cardboard mince pie, biscuit, and chocolate boxes
    2. Empty, rinse and dry all food and drink packaging before it goes in your recycling bin – and place all items loose not bagged.
    3. Fold and recycle cardboard such as delivery and toy boxes to make more room in your recycling bin.
    4. Place all paper cards, envelopes and wrapping (that are glitter, foil and plastic free) in your recycling bin.
    5. Place unrecyclable items such as polystyrene, bubble wrap, and plastic film in your rubbish bin. If in doubt, check it out with the Surrey Recycles search tool or app.
    6. Plan your party food in advance and freeze any cooked or uncooked food you didn’t get around to eating.
    7. Put food that can’t be eaten, like bones, eggshells and peelings into your food caddy.
    8. Get creative with your leftovers, why not try out some of the delicious recipes from the Surrey Environment Partnership:

    For more information visit or download the Surrey Recycles app.

    Child exploitation

    Image: screen shot from the Surrey police Tik Tok style videoChild exploitation is a national issue and blights the lives of children across our communities. Evidence shows us that child exploitation takes place in hotels, pubs, internet cafes and places licensed to sell alcohol and that taxis are used to transport children who are then exploited. Surrey Police particularly need the support from people in these roles to be alert to the specific warning signs to help prevent this from happening in Surrey. 

    One of the biggest issues in tackling child exploitation, is that in isolation the warning signs aren’t always obvious or feel concerning enough to act on, meaning that it can go on beneath the radar. It is essential therefore that the community help to identify any suspicious behaviour and ensure it is reported to build the bigger picture.

    Surrey Police have produced this video, which you are urged to watch and share:

    Contact Surrey Police on 101 (non emergency number) or 999 if someone is in immediate danger or harm


    How to spot the signs of child neglect

    According to the NSPCC, 1 in 10 children in the UK have experienced neglect.Neglect Matters - please tell us if you suspect that a child is being neglected in any

    Surrey Safeguarding Children Partnership and the NSPCC are working in partnership with the whole Surrey community to raise awareness of the signs and symptoms of child neglect.

    The signs of neglect

    The signs of neglect are often hard to spot, as neglect can appear in many different ways. There are six types of neglect which are described as:

    1. Medical neglect

    A child’s health needs are not met, or the child is not provided with appropriate medical treatment when needed as a result of illness or accident.

    1. Nutritional neglect

    A child is given insufficient calories to meet their physical / developmental needs; this is sometimes associated with ‘failure to thrive’, though failure to thrive can occur for reasons other than neglect. A child may be given food of insufficient nutritional value (e.g. crisps, biscuits and sugary snacks in place of balanced meals); childhood obesity as a result of an unhealthy diet and lack of exercise has more recently been considered a form of neglect, given its serious long-term consequences.

    1. Emotional neglect

    This involves a carer being unresponsive to a child’s basic emotional needs, including failing to interact or provide affection, and failing to develop a child’s self-esteem and sense of identity.

    1. Educational neglect

    A child does not receive appropriate learning experiences; they may be unstimulated, denied appropriate experiences to enhance their development and / or experience a lack of interest in their achievements. This may also include carers failing to comply with state requirements regarding school attendance and failing to respond to any special educational needs.

    1. Physical neglect

    A child has inadequate or inappropriate clothing (e.g. for the weather conditions), they experience poor levels of hygiene and cleanliness in their living conditions, or experience poor physical care despite the availability of sufficient resources. A child may also be abandoned or excluded from home.

    1. Neglect through lack of supervision and guidance

    A child may be exposed to hazards and risks, parents or caregivers are inattentive to avoidable dangers, the child is left with inappropriate caregivers, and/ or experiences a lack of appropriate supervision and guidance. It can include failing to provide appropriate boundaries for young people about behaviours such as under-age sex and alcohol use.

    We can all do our part to keep children safe from neglect by making ourselves and our colleagues aware of the signs of neglect.

    What to do if you think a child is suffering from neglect

    If you have concerns about a child in Surrey who could be suffering from any of these types of neglect and you want to report in confidence, call Surrey's Children's Single Point of Access on 0300 470 9100, email: or call 999 in an emergency.

    To learn more about neglect, visit the NSPCC's website.

    Spotlight on

    Covid update

    Image: cartoon festive raindeer receiving a latral flow test from santaCoronavirus remains a serious health risk. You should stay cautious to help protect yourself and others.

    COVID-19 will be a feature of our lives for the foreseeable future, so we need to learn to live with it and manage the risk to ourselves and others.

    It is still possible to catch and spread COVID-19, even if you are fully vaccinated.

    • Let fresh air in if you meet indoors. Meeting outdoors is safer
    • Wear a face covering in crowded and enclosed spaces where you come into contact with people you do not normally meet
    • Get tested and self-isolate if required
    • If you haven’t already, get vaccinated

    Latest news

    Booster vaccines

    Vaccinations for 12 to 17 year olds

    • All young people aged 16 and 17 can now book their second vaccine dose from 12 weeks after their first one.
    • All young people aged 12 to 15 can now book their first vaccine dose online.

    For those aged 16 to 17 who have had coronavirus (COVID-19) infection, the second vaccine dose should be given 12 weeks or more following the first vaccine dose, or 12 weeks following a positive COVID-19 test result – whichever is later.

    To be consistent with this advice, the clinical guidance was updated by the UK Health Security Agency (UKHSA) last week to recommend that young people aged 12 to 17 who are not in a high risk group should wait 12 weeks after a positive test showing COVID-19 infection before getting their first (or second if aged 16 to 17) vaccine dose.

    What's On

    Christmas - Epsom lights switch on

    Friday 26 November, from 4.30pm, Epsom Market Place

    Image: The Epsom Christmas light switch in 2019Following the rather low key switch on last year, the Epsom Christmas tree lights will be switched on at a special event.

    Go Epsom have made a very generous contribution to new festive lighting throughout the town centre, so this year there will be an extra dazzling display.

    There will be live music, a funfair, contributions from local schools, a delicious array of street food and the chance to meet the cast of Beauty and the Beast, this year’s Epsom Playhouse pantomime.


    Image: The light switch on back in 2019

    Christmas - Ewell Yule

    Friday 3 DecemberImage: Ewell Yule logo

    The spirit of the holiday season is back with the return of ‘Ewell Yule’, the community run popular Christmas event.

    Live entertainment and market stalls combine with late night shopping and there will even be a beautiful Victorian style carousel.

    Santa himself will be overseeing a sled load of festive family fun.

    Fundraising will be underway with a raffle with all proceeds going towards building a new research unit at The Royal Marsden Hospital in Sutton.

    The council are supporting the event having facilitated the closure of the high street and are providing free car parking in our three Ewell car parks for the evening.

    More details on the Ewell Yule Facebook page -  

    Christmas - Stoneleigh Broadway Christmas Trail

    Saturday 4th December 3pm - 6pmImage: Cartoon Father Christmas

    This new event is being organised by some of the shops and traders on the Broadway.

    Follow the trail around the Broadway collecting puzzle pieces along the way.

    There will be face painting, carol singers, games, a craft market, mulled wine and more! Father Christmas has promised to take time out from his preparations and make an appearance.

    More details on the Stoneleigh Broadway Christmas Trail Facebook events page - 

    Christmas - Memorial Service

    Friday 10 December, 11am, Epsom Cemetery Chapel

    The cherished annual service for those who like to remember lost loved ones as Christmas approaches.

    This service is not a traditional religious service though, there will be some familiar Christmas music.

    For more information see: 

    Christmas - at the Playhouse

    Santa's Best Ever Christmas Image: santa and an elf examining a huge Christmas present

     4 - 24 December

    Dotty the Elf thinks Santa is planning a surprise Christmas party, Pompom the Penguin thinks Santa has been making Christmas crackers, and Dasher the Reindeer thinks Santa has got their biggest Christmas tree ever.

    Join Father Christmas and friends in this brand new, festive, musical, interactive adventure to make 2021 Santa’s Best Ever Christmas! It’s a family show most suitable for 2-7 year olds, where every child will receive a specially wrapped present from Santa after the most Christmassy Christmas show ever.

    Beauty and The Beast

    Image: Belle holds hand with the Beast on the stage at the Epsom Playhouse11 December 2021 - 3 January 2022

    At last year's Great British Pantomime Awards, the Epsom Playhouse pantomime won the ‘Best Pantomime in Country’ category.  The same creative team have worked their magic once again and present a real beauty (see what we did there?)!

    With a fabulous professional cast of actors, singers, comics and dancers, this year’s pantomime is the perfect treat for the whole family at Christmas.

    Can Belle rescue her father, will the Beast ever find true love, can 'Lumi’ ever get a job and will Nanny Fanny ever remember where she is?

    Who could ever learn to love a Beast?

    For more info see: 

    Christmas – Community events

    Nonsuch Craft Group Annual Fair

    On until 27 November, Tuesday to Friday - 9am to 5pm, Saturday 9am to 4.30pm
    Bourne Hall, Spring Street, Ewell, KT17 1UF

    A wide selection of locally hand crafted items will be on sale including: pottery, wood turning, jewellery, knitting, crochet, embroidery, quilting, glassware, soft toys, jams and greetings cards.
    Perfect for unique Christmas gifts.

    Christmas and Craft Fayre

    Saturday 27 November, 10.30am - 3pm
    Bourne Hall, Spring Street, Ewell, KT17 1UF
    Admission: Adults: £1, Children: Free

    In aid of Shooting Star Children’s Hospices.
    Meet Father Christmas, take part in the tombola, buy some Christmas presents or just enjoy some delicious cake.

    Christmas Market

    4 December, 11am -2.30pm
    St Mary's Church, The Avenue, Worcester Park, KT4 7HL

    Christmas Market in the Church Hall and Gardens. Bring the Family!
    Cakes, gifts, plants, Christmas decorations, children's items, crafts, cards, children's activities, mulled wine, mince pies, light lunches, jewellery, raffle.
    125th Anniversary of St Mary's - exhibition in the Church.

    Carol Singing in aid of Epsom Medical Equipment Fund
    Market Place, Epsom
    (subject to change)

    Monday, 6 December

    • 10am Ewell Grove School
    • 11am Epsom Choral Society
    • 12 Noon Downsmen Barbershop
    • 1.30pm St. Christopher's School
    • 2pm Shawley Community

    Tuesday, 7 December

    • 10am West Ewell Primary School
    • 11am Ewell Castle School
    • 2pm Stamford Green Primary School

    Wednesday, 8 December

    • 10am St. Clement's Primary School
    • 11am Riverview Road Primary School

    Saturday, 11 December

    • 10.30am St. Joseph’s Church Choir

    Sunday, 12 December

    • 10.30am Epsom Male Voice Choir

    Wednesday, 15 December

    • 12.45pm St. Martins School

    Epsom Medical Equipment Fund
    Registered Charity No. 1004977

    Boxing Day tour

    26 December from 12 noon
    Ewell village centre

    The Ewell St Mary’s Morris Men will be undertaking their traditional Boxing Day tour of Ewell Village starting at noon from The Famous Green Man.


    Epsom Markets this month

    Regular markets take place on Wednesday, Thursday, Friday and Saturday plus special markets are held most Sundays.Epsom markets

    For information on the weekly markets at Epsom Market Place see: 

    Vegan Market
    Sunday 28 November & Sunday 19 December
    The Epsom Vegan Market usually takes place on the fourth Sunday of the month from 10.30am -3.30pm.
    For more details visit:

    Farmer's Market
    Sunday 5 December
    This market usually takes place on the first Sunday
    of the month from 9.30am - 1.30pm.
    Find out more at

    Taste Of The World Market
    Sunday 12 December
    This market includes a selection of international street food to takeaway.
    For more info see:

    Key Facts

    Stay well this winter

    Extracts from the latest advice from the Department of Health and Social Care, NHS England, the Local Government Association and others including the voluntary and community sector.

    Look after yourself

    • Keeping well will allow you to do more and keep your independence. Being cold isn’t just uncomfortable it can be bad for your health. Sitting or sleeping in a cold room is not good for you and increases the risk of heart attacks, stroke and breathing problems. Don’t let the cold catch you out - check the weather forecast and be ready for cold weather.
    • Keep your bedroom windows closed on a winter’s night; breathing cold air can increase the risk of chest infections.
    • Exercise is good for you all year round and it can keep you warm in winter.
    • Keep moving if you can, this will help keep you warm. Try not to sit for more than an hour – get up and walk around, make a hot drink and spread housework throughout the day.Image: Couple indoors wearing jumpers and santa hats, smilling
    • Wear a few layers of thin clothing rather than one thick layer; this will trap the heat better to keep you warm. Thin layers of clothes made from cotton, wool or fleecy fibres are particularly good for maintaining body heat.
    • Wear shoes with a good grip to prevent slips and falls. Make sure you have spare medication in case you are unable to go out.
    • Food is a vital source of energy and helps to keep your body warm so have plenty of hot food and drinks.
    • Aim to include five daily portions of fruit and vegetables. Tinned and frozen vegetables count towards your five a day.
    • Prepare for cold weather. ​Stock up on tinned and frozen foods, warm clothes and any medication​ so you don’t have to go out too much when it’s cold or icy.
    • Power and utility companies have schemes which make at-risk groups a priority for reconnection following power cuts. Find out if you meet the criteria and if so, sign up. Visit for more information

     Look after others

    • Make sure you follow the COVID-19 guidance while looking out for others.
    • All of the advice for looking after yourself can be used to plan how to help others.
    • Check on frail or older neighbours or relatives, especially those living alone or who have serious illnesses to make sure they are safe, warm and well.
    • Ask about living in a cold home and support vulnerable individuals to access existing resources to keep warm.
    • Those with care responsibilities, whether that’s for family members or on a professional or voluntary basis, should consult the Cold Weather Plan for England for a range of useful advice as well as ensuring that those at risk have homes heated to at least 18C and have plans in place to be able to check on others safely in advance of the cold weather (e.g. over the phone)
    • In advance of winter, carers should be aware of how to refer to local housing and health services if further support is required. Simple Energy Advice provides free advice on energy efficiency & National grants to help with energy bills: 0800 444202
    • Charities, social and health care organisations should ensure that carers of those most at-risk are getting the support and advice they need to protect those who may be vulnerable to the ill-effects of cold weather.

    Keep your home warm, efficient and safe

    Image: woman turning the thermostat up to 18 degreesHeating your home to at least 18C reduces the risk to health of someone wearing suitable winter clothing.Heating your home to at least 18C is particularly important if you have reduced mobility, are 65 and over, or have a health condition, such as heart or lung disease. Having room temperatures slightly over 18C could be good for your health.

    • If you are under 65, active and wearing appropriate clothing, you may feel comfortable at room temperatures slightly lower than 18C.
    • Overnight, people who are 65 and over or who have pre-existing health conditions, may find bedroom temperatures of at least 18C are good for their health; this may be less important if you are a healthy adult under 65 and have appropriate clothing and bedding. 
    • If you can’t heat all the rooms you use, heat the living room during the day and your bedroom just before you go to sleep.
    • Get your heating system and cooking appliances checked and keep your home well ventilated.
    • If you have an electric blanket, use it as instructed and get it tested every three years. Never use a hot water bottle with an electric blanket.
    • Do not use a gas cooker or oven to heat your home; it is inefficient and there is a risk of carbon monoxide poisoning which can kill.
    • If you are not on mains gas or electricity make sure you have a good supply of heating oil, LPG or solid fuel so you do not run out in winter.

    Keep the warmth in by

    • Fitting draught proofing to seal any gaps around windows and doors.
    • Making sure you have loft insulation. And if you have cavity walls, make sure they are insulated too.
    • Insulate your hot water cylinder and pipes.
    • Draw your curtains at dusk and tuck behind radiators to help keep heat inside.
    • Make sure your radiators are not obstructed by furniture or curtains.

    Get financial help

    • There are grants, benefits and advice to help make your home more energy efficient, improve your heating or help with bills. It’s worthwhile claiming all the benefits you are entitled to before winter sets in.
    • For advice on energy bills and energy efficiency, contact Simple Energy Advice: 0800 444202 /



    Your Community

    Epsom and Walton Downs

    Keeping Epsom and Walton Downs safe and enjoyable for allImage:Autumn fog on Epsom Downs

    The Jockey Club, the landowners of Epsom and Walton Downs, have reiterated how the public can enjoy the much loved green open space.

    They state “as the landowner it is important that we ensure those who use the Downs to work, the racehorse training community, are able to do so safely.  Racehorses and those who train them have priority at certain times of the day, but we must also balance this with the enjoyment that the general public get from the Downs

    We are asking the general public not to use the Downs during racehorse training hours unless they absolutely have to”.

    The unprecedented increase in people working from home and needing green and open space during the pandemic meant that the Downs saw a huge increase in people using them.

    This has presented significant challenges for the racehorse training community, who have priority during the following racehorse training hours:

    • 6am – 12 noon Monday to Saturday
    • 8am – 9:30am Sunday

    For more information see: 

    Why not check your drinking habits?

    How much do you think, you need that drink? Find you results at DrinkCoachEarlier this year Public Health England published trends in alcohol consumption since the start of the pandemic. The findings showed an increase in total alcohol-specific deaths, driven by an unprecedented annual increase in alcoholic liver disease deaths.

    Despite pubs, clubs and restaurants being closed for just short of 31 weeks during the national lockdowns, the total amount of alcohol released for sale during the pandemic remained similar to pre-pandemic years, which indicates people were drinking more at home.

    The DrinkCoach Alcohol Test is a quick and confidential way to check if your drinking is putting your health at risk. It will ask you a series of questions including how often you drink, the types of drinks you enjoy and how many drinks you are likely to have on average.

    Depending on your result, it may signpost you to useful information or local services including telephone or face to face sessions to help you change your drinking habits and reduce your drinking.

     For full details of the support that is available via your GP and support groups, see NHS Alcohol Support.

    Find out more and take the DrinkCoach Alcohol Test on the Healthy Surrey website.

    Remember - it pays to be honest!

    Are you ready for parenthood?

    Are you ready for parenthood?Becoming a new parent is life-changing. It can also be in varying measures exhilarating, exhausting, and extremely challenging. Surrey Heartlands #ReadyforParenthood campaign aims to support new parents with social media messages for a 12-month period, each month focusing on different aspects of being a parent. 

    “I’m delighted to support the launch of the new #ReadyforParenthood campaign, supporting families as they embark on parenthood with their new babies,” says Jenny Hughes, South East Regional Chief Midwife.

     “The first days and weeks with a new baby present a range of experiences, both challenging and rewarding, and as a new parent it can be daunting finding information and support about aspects of parenting.

     “There is support available from healthcare providers including midwives, maternity support workers, health visitors, GPs and mental health teams, as well as from charities and support organisations. This campaign aims to signpost to all these different opportunities for support and information, and we are delighted to have a campaign reaching across the whole of the South East Region, supporting families in our area.”

    The campaign will run on social media across Surrey and you can keep updated by following or You can also find out more by visiting the campaign landing page.

    Abuse isn't always physical

    Domestic Abuse? We\'re here to support you. www.surreyagainstda.infoControlling behaviour in relationships

    Domestic abuse and toxic relationships don’t always involve physical violence. It can be sexual, financial and emotional abuse and can happen to anyone. Sustained controlling behaviour such as regularly intimidating, bullying, criticising or threatening someone in a personal relationship, are all forms of what is called ‘coercive control’. This is a form of domestic abuse and is a criminal offence.

    What is coercive control?

    Typically one person in a personal relationship, whether it be a partner, spouse or family member, will control the other over a period of time and in ways that go largely unnoticed by friends and family. As well as the bullying and criticism, common traits of coercive control can include checking the other’s phone, making them dress in or look a certain way, wanting to know where they are and who they are seeing, restricting their money or cutting them off from friends and family.

    Who can it happen to and what support is available?

    Abuse can happen to anyone. Children and young people that are new to relationships might not know what a healthy relationship is. So, it’s important to help young people spot the signs when a relationship is unhealthy.

     What support is available?

    A range of help and support is available, including general advice and confidential listening. So if you think you may be in a controlling relationship or know someone who is, we are here to help when you are ready. Visit the Surrey Against Domestic Abuse website, call Surrey’s Domestic Abuse helpline provided by Your Sanctuary on 01483 776822 or use the Your Sanctuary confidential online chat to get advice, signposting and information just as you would over the phone. In an emergency you should always call 999.

    The LoveRespect website includes lots of helpful information for young people including a quiz to learn more about how healthy their relationship is, and advice on how to help a friend who might be spending time with someone who doesn’t treat them well. is an online interactive platform for use on a smartphone to help young people to identify harmful and abusive behaviour in their relationships and also provides information, help and advice.

    Your Council

    Council meetings

    The following meetings of the Council will be held over the next month:

    Meetings can be accessed virtually and in person with details of how to do this on the relevent meeting agenda.

    The agendas and details on how to view the council meetings will be published seven days before the relevant meeting on the website links above. 

    Contact us

    Tel: 01372 732000
    Text: 07950 080202

    eBorough Insight is published by Epsom & Ewell Borough Council for residents in the borough.

    If you have any queries on its contents please contact The Editor, Borough Insight, Epsom & Ewell Borough Council, Town Hall, The Parade, Epsom, Surrey KT18 5BY.

    Tel: 01372 732000.

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