Borough Insight

Let’s talk loneliness

Loneliness is something that can affect any one of us at any point in our lives, and this issue has become something even more of us have had to deal with over the last year. With social distancing restrictions steadily lifting, many people will continue to struggle with loneliness and isolation after lockdown.Image: Young mother, baby in pram gazing mournfully

This year, the Let’s Talk Loneliness campaign has joined together with some incredible organisations on some innovative ways to help those dealing with loneliness, as well as tips on how you can help create connections.

Organisations that can help

Talk to someone about how you’re feeling

  • For the Samaritans call 116 123 for free or email at
  • Silverline: for people aged 55 and over, call 0800 4 70 80 90 for free
  • The Mix provides free, confidential help for under 25s online and via a helpline. Call 0808 808 4494, text THEMIX to 85258 or use their online chat service on the website.
  • If you are lonely or finding it difficult to cope in these uncertain times, call the free and confidential British Red Cross coronavirus support line on 0808 196 3651, open 10am to 6pm every day.

Online communities you could join

Further sources of advice and support

  • For over 55s visit
  • For older people, their families, friends, carers and professionals visit Age UK at or call 0800 678 1602
  • For older people, their families and carers visit Independent Age at or call 0800 319 6789 for free
  • For carers: visit Carers Trust, call 0808 808 7777 or email
  • For people experiencing relationship difficulties visit Relate
  • The British Red Cross Tackling Loneliness Digitally programme has developed some new resources to help build confidence, coping skills and connections for adults and young people.
  • The Campaign to End Loneliness website


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