Borough Insight

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Spot the cows on Epsom Common

EpsomCommonPlywoodcowIf you're visiting Epsom Common local nature reserve this summer, say hello to Dumfries, Douglas and Flora!

Each of these plywood cows, installed one in each grazed area, Horton Heath, Great Pasture and Rye Meadow, explain why due to the pandemic, the cattle can't come to graze the grassland areas this year like they usually do. Please look after our grazing areas by only walking across them so they remain special places for wildlife. The real cows will be back next year!

Thanks to our Countryside Team and the Lower Mole Partnership for this initiative.

For further info on the management of Epsom Common see our website:


Healthy Surrey

It’s more important than ever to look after your health and wellbeing. Visit the Healthy Surrey website: to find general health tips and support to help you adapt to this new kind of normal. 


Mary Frances Trust - support workshop

Managing your emotional health post-COVID in a language familiar to you
Monday 31 August; 2pm

Are you feeling overwhelmed or isolated? Are you struggling with worry or low mood? Are you finding things difficult to manage during this time of social distancing? Come and join our support workshop on Zoom to learn and share information in Bengali, Urdu and Hindi.

MFT supports adults in Surrey to improve and maintain their mental wellbeing through one-to-one support, courses, groups and activities.

To book your place, you need to register with MFT first and then contact: 01372 375400, text 07929 024722, email or visit 


Mary Frances Trust - Managing your emotional health & diabetes post-COVID

Managing your Emotional Health & Diabetes post-COVID
Starts Tuesday 8 September, 5pm on Zoom.

This 4-week course will help you develop the skills, knowledge and understanding you need to support your own mental health and manage your diabetes. You'll have the opportunity to meet speakers from Public Health England, Active Surrey and IAPT Services. The course will cover mental health, foot care, diet and physical activity.

To book your place, you need to register with Mary Frances Trust first. For further information and registration, contact Parvin on 07380857701 or Lieneke on 07764 906220. The deadline for registration is 21 August 2020.

MFT supports adults in Surrey to improve and maintain their mental wellbeing through one-to-one support, courses, groups and activities.

01372 375400, text 07929 024722, email or visit


Are you shopping online?


Have you bought anything online recently?…

Almost 34% of all retail sales during May 2020 were carried out online, and new research suggests that only 16% of UK consumers intend to return to their old shopping habits post-lockdown.

Online shopping fraud during lockdown

Action Fraud, the UK’s national reporting centre for fraud and cyber crime, received over 16,000 reports relating to online shopping and auction fraud during the lockdown, with losses totalling over £16m. Members of the public have reported buying mobile phones (19%), vehicles (22%), electronics (10%) such as games consoles, AirPods and MacBooks , and footwear (4%) on sites such as eBay (18%), Facebook (18%), Gumtree (10%) and Depop (6%), only to have the items never arrive. 

Top tips for shopping online securely:

Choosing where to shop:

If you’re making a purchase from a company or seller you don’t know and trust, carry out some research first. For example, by checking to see if others have used the site and what their experience was.

Email accounts:
Use a strong, separate password for your email account. Criminals can use 
your email to access other online accounts, such as those you use for online shopping.

Scam messages:
Some of the emails or texts you receive about amazing offers may contain links to fake websites. Not all links are bad, but if you’re unsure don't use the link, go separately to the website. And remember, if a deal looks too good to be true, it probably is. 

Payment method:
If you decide to go ahead with the purchase, use a credit card if you have one as other payment providers may not provide the same protection.

What to do if you’ve fallen victim to online shopping fraud

We all make mistakes and these days the scams can be incredibly convincing.

If you think you’ve visited, or made a purchase on, a bogus website, you should first, take a note of the website's address, then close down your internet browser. You should then report the details to Action Fraud and contact your bank to seek advice.

Whether you've been a victim of fraud will depend on how much information you’ve provided to the website, so keep an eye on your bank transactions, if you can. Contact your bank immediately about anything that you don’t recognise, even small amounts.

For more information about how to stay safe online, please visit

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