Borough Insight

Key Facts

Some information you may have missed

Council services

Please see the council website page detailing changes to services and how we are operating our venues.
This page is being updated multiple times a week

Council meetings
The Town Hall is currently closed to visitors and most meetings of the formal bodies of the council have been cancelled for the time being, with only essential meetings continuing to go ahead.

A round up of some of the information that we have been asked to highlight by third parties

MOT exemption
From 30 March, MOT vehicle tests will not be required for six months
Information here

Job Seekers Allowance and Universal Credit
People receiving benefits do not have to attend Jobcentre appointments until further notice.

May elections
Local, mayoral and Police and Crime Commissioner elections that were due to take place in May this year will be postponed until May 2021.

Telephones and broadband
BT and Vodaphone have both announced that visits to the NHS 111 online service are free during the pandemic and won't consume allowances.
BT have removed all caps on their broadband packages so every customer has unlimited data during this time. For BT landline-only customers they have capped the charges of calls to UK landlines and mobiles to £5 a month (this doesn’t include international calls and premium calls).
Please check with you provider for current status.

Rainbow Leisure Centre
All Better Leisure Centres and Better Gyms across the UK are closed.

Specsavers Surrey Youth Games
Active Surrey have announced that the county’s largest multi-sport youth event will not be taking place in 2020

Age Concern Epsom & Ewell
Age Concern Epsom & Ewell is continuing to provide information and advice to their clients.

Epsom Employment and Skills Fair
The organisers of the Epsom and Ewell Employment and Skills Fair due to take place on 20 May have confirmed its cancellation

Epsom Downs Racecourse
The British Horseracing Authority has suspended all horseracing until the end of April 2020. This will include the Investec Spring Meeting race day at Epsom Downs Racecourse due to take place on Wednesday 22 April.

Charity shops
We have been asked to highlight that charity shops, like other 'non-essential' retailers, have had to close. Staff and volunteers will not be available to collect donations, so please do not leave items you wish to donate outside the shops. Hold onto your donations until the shops reopen.

London Bus museum
Our friends at the London Bus Museum in Weybridge have asked us to highlight that all scheduled events until the end of June have been cancelled.

Citizens Advice Epsom & Ewell
Citizens Advice Epsom & Ewell is open and providing advice but will not be operating a face to face service until further notice.
Anyone requiring advice should phone their Adviceline on 0300 330 1164, which is open Monday-Friday from 10am-4pm.  You may be required to leave a voicemail, and someone will get back to you as soon as possible. It may take them longer to respond than usual, but they will endeavour to answer all queries as quickly as they can. Additionally, their website has a body of information on various topics. This can be accessed at and entering the matter type in the orange search box on the top right. 

Registry offices
Registry offices are currently open to continue with the registration of deaths only. All other services have been suspended.

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