Borough Insight

Telephone alcohol treatment

i-access, the drug and alcohol service for Surrey residents, is piloting a telephone-based treatment this winter to help increasing and higher-risk drinkers who are seeking to reduce their intake.

Until the end of March 2020, the service is piloting Alcohol Extended Brief Interventions (EBI).

Treatment consists of up to six 30 minute sessions conducted by telephone with an alcohol specialist.

People who require additional support following the Extended Brief Intervention, subject to meeting the criteria, may automatically be referred onto the full i-access treatment pathway,

This pathway will be integrated into Surrey’s existing treatment system delivered by i-access and will create a single point of contact and assessment for all alcohol clients.

The service is offered by Surrey and Borders Partnership NHS Foundation Trust as part of i-access, a partnership with Catalyst Support.

More information at


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